LumaCosmos (hereinafter referred to as “we” or “the Company”) is committed to protecting your privacy. We highly value your personal information and promise to safeguard all information you provide when visiting our official website (www.lumacosmos.com) in accordance with this Privacy Policy.
By using this website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. Please read the following carefully to understand our privacy protection practices.
Information We Collect
We may collect the following information that you voluntarily provide while using this website:
Personal Identification Information: such as your name, email address, mailing address, phone number, payment information, etc.
Website Usage Data: such as your IP address, browser type, operating system, pages visited, time spent on the site, etc. We may collect this data through cookies to enhance your user experience.
How We Use Your Information
We primarily collect your information for the following purposes:
To provide, improve, and personalize your shopping experience.
To process your orders and payments, and provide customer support.
To send you confirmation emails, shipping notifications, and other purchase-related communications.
To provide marketing and promotional information (only if you have agreed).
To prevent fraud and ensure website security.
To provide website analytics and optimization services to enhance user experience.
How We Protect Your Information
We implement various security measures to ensure the safety of your personal information, including:
Encryption technologies (such as SSL protocols) to protect sensitive information you submit on the website (e.g., payment information).
Access control, auditing, and monitoring to ensure that only authorized personnel can access your personal information.
Regular assessments and improvements to our data security measures.
Do We Share Your Information?
We are committed to not selling or renting your personal information to third parties. However, we may share your information under the following circumstances:
With Service Providers: We may share your information with third-party service providers, such as credit card processors, logistics companies, etc., to complete order processing.
Legal Compliance Requirements: We may disclose your information in compliance with legal processes or government requests when required or reasonably necessary.
Mergers or Acquisitions: If LumaCosmos undergoes a merger, acquisition, or asset sale, your information may be transferred.
Your Choices and Rights
You can choose whether or not to provide us with personal information. Please note that if you choose not to provide certain information, some features of the website may not be available to you. You have the right to access, correct, or delete your personal information, and you can withdraw your consent at any time. If you wish to exercise these rights, please contact us using the information provided below.
Third-Party Website Links
Our official website may contain links to third-party websites. We are not responsible for the privacy policies or content of these websites. Please review the privacy policies of these websites before visiting them.
Children’s Privacy
LumaCosmos does not knowingly collect personal information from children under the age of 13. If we discover that such information has been collected, we will immediately delete the relevant data.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be notified to you by posting the revised Privacy Policy on this page. Please check this Privacy Policy regularly to understand how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us at:
Email: Service@lumacosmos.com